CAPM (Certified Associate in Project Management) Practice Exam

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What is benchmarking in quality management primarily used for?

  1. Comparing future data to past data

  2. Measuring project progress

  3. Planning financial budgets

  4. Graphical representation of processes

The correct answer is: Comparing future data to past data

Benchmarking in quality management is primarily used for comparing future data to past data. By analyzing past performance and comparing it to current or future performance, organizations can identify trends, areas for improvement, and best practices. This comparison helps in setting goals, making informed decisions, and continuously improving processes. Measuring project progress (option B), planning financial budgets (option C), and graphical representation of processes (option D) are not the primary purposes of benchmarking in quality management.

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