CAPM (Certified Associate in Project Management) Practice Exam

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Informal written communication should be used for?

  1. Complex problems, legal documents

  2. Status updates, day-to-day communications

  3. Project plans, project charter

  4. Resolving problems, making decisions

The correct answer is: Status updates, day-to-day communications

Informal written communication should be used for status updates and day-to-day communications because these forms of communication do not require as much formality and can be used to quickly convey information. Using informal written communication for complex problems or legal documents could lead to confusion or misunderstandings. Project plans and charters may require more formal written communication to ensure accuracy and clarity. Resolving problems and making decisions may require a mix of formal and informal written communication depending on the situation.