CAPM (Certified Associate in Project Management) Practice Exam

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Which tool or technique is used in Plan Quality Management?

  1. Risk mitigation

  2. Cost-benefit analysis

  3. Resource leveling

  4. Sponsor engagement

The correct answer is: Cost-benefit analysis

Cost-benefit analysis is the correct answer because it is a tool and technique used in Plan Quality Management. Cost-benefit analysis helps in evaluating the quality costs versus the benefits to determine if a quality initiative is worth implementing. Risk mitigation (Option A), resource leveling (Option C), and sponsor engagement (Option D) are not specifically tools or techniques used in Plan Quality Management but may be used in other project management processes.