CAPM (Certified Associate in Project Management) Practice Exam

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What is the first step of a basic communication model?

Sender encodes a message
Receiver decodes message
Message passes through medium
Receiver acknowledges receipt

The correct answer is: Sender encodes a message

The first step of a basic communication model is for the sender to encode a message, which means to put the message into a form that can be transmitted and understood by the receiver. This is a crucial step because if the message is not encoded properly, the receiver will not be able to understand it. The other options are incorrect because - B: Receiver decodes the message after it has already been encoded by the sender. - C: While the message does pass through a medium in the communication process, it is not the first step. - D: Receiver acknowledging receipt is the last step in the basic communication model, after the message has been received and understood.