CAPM (Certified Associate in Project Management) Practice Exam

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What influences conflict resolution methods?

  1. Favorite colors of the involved persons

  2. Relative importance and intensity of conflict

  3. Number of team members

  4. Brand of coffee in the office

The correct answer is: Relative importance and intensity of conflict

The correct answer is B: Relative importance and intensity of conflict. Conflict resolution methods are influenced by the relative importance and intensity of the conflict at hand. The severity and significance of the conflict will dictate the approach needed to address and resolve it effectively within the project management context. Factors like stakeholders' priorities, project objectives, and potential impacts on the project outcomes play a crucial role in determining the appropriate conflict resolution strategies. Options A, C, and D are not directly related to influencing conflict resolution methods. The favorite colors of the involved persons, the number of team members, and the brand of coffee in the office do not have a direct impact on choosing the most suitable conflict resolution approach.