CAPM (Certified Associate in Project Management) Practice Exam

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What factors should be considered when choosing conflict resolution methods?

  1. Weather conditions

  2. Position of the stars

  3. Relative importance and intensity of conflict

  4. Favorite sports of the involved persons

The correct answer is: Relative importance and intensity of conflict

Conflict resolution methods should be chosen based on factors that are relevant and useful in resolving the conflict. Options A and B, weather conditions and the position of stars, are unrelated and irrelevant factors that would not likely affect the chosen method of conflict resolution. Option D, the favorite sports of the involved persons, is also unrelated and does not address the root cause of the conflict. Option C, the relative importance and intensity of the conflict, is the most important factor to consider when choosing a conflict resolution method. This involves understanding the underlying issues and their significance to the parties involved, and selecting a method that addresses those specific needs.

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