CAPM (Certified Associate in Project Management) Practice Exam

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What defines a commercial-off-the-shelf product or service?

  1. Custom-made to the buyer’s specifications

  2. Readily available from many sources, driven by price

  3. A product only sold to commercial entities

  4. A service provided exclusively online

The correct answer is: Readily available from many sources, driven by price

A commercial-off-the-shelf product or service is defined as being readily available from many sources and driven by price. This means that it is a standard product or service that is not custom-made to the buyer's specifications but can be purchased as is from various suppliers at competitive prices. Option A is incorrect because commercial-off-the-shelf products are not custom-made to the buyer's specifications. Option C is incorrect because they are not necessarily only sold to commercial entities. Option D is incorrect because they are not exclusively provided online. The key characteristic of a commercial-off-the-shelf product or service is its availability from multiple sources and price competition.