CAPM (Certified Associate in Project Management) Practice Exam

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What are examples of interactive communication methods?

  1. Letters, memos, emails

  2. Meetings, phone calls, video conferencing

  3. Internet sites, knowledge repositories

  4. Project plans, charters

The correct answer is: Meetings, phone calls, video conferencing

Interactive communication methods involve direct communication between two or more individuals. This requires a back-and-forth exchange and allows for immediate feedback and response. Options A, C, and D do not meet this criteria, as they are primarily one-way forms of communication. Letters, memos, and emails are written messages that do not allow for immediate exchange or feedback. Internet sites and knowledge repositories are sources of information, but they do not involve live interaction with others. Project plans and charters are documents that outline goals and guidelines, but do not involve direct communication or exchange. Therefore, B is the only correct answer that includes examples of interactive communication methods.

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