CAPM (Certified Associate in Project Management) Practice Exam

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In the communication process, what does 'encode' involve?

  1. Ignoring the idea

  2. Translating an idea into a language

  3. Understanding the received message

  4. Focusing only on verbal cues

The correct answer is: Translating an idea into a language

In the communication process, 'encode' involves translating an idea into a language. This process refers to converting thoughts and messages into verbal or non-verbal forms that can be understood by others. It is a crucial step in ensuring effective communication between parties. Option A, ignoring the idea, is incorrect as encoding involves actively translating the idea. Option C, understanding the received message, pertains to decoding rather than encoding. Option D, focusing only on verbal cues, is not the complete definition of encoding, as it also includes non-verbal forms of communication.

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